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Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site.
This Cookie Policy explains what cookies HOA Cloud uses, why we use them, and how you can manage your cookie preferences.
These cookies are necessary for the platform to function properly. You cannot disable them as they enable core functionality like authentication and security.
| Cookie Name | Purpose | Duration |
|---|---|---|
| sb-access-token | Supabase authentication session | Session |
| sb-refresh-token | Refresh authentication session | 7 days |
| __vercel_live_token | Vercel deployment preview access | Session |
| csrf_token | Cross-Site Request Forgery protection | Session |
These cookies remember your preferences and settings to enhance your experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| selected_property | Remember selected property in multi-property accounts | 30 days |
| theme_preference | Remember light/dark mode preference | 1 year |
| language | Remember language preference | 1 year |
| sidebar_collapsed | Remember sidebar expand/collapse state | 30 days |
These cookies help us understand how visitors use our website so we can improve it.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguish unique users | 2 years |
| _ga_* | Google Analytics | Store and count page views | 2 years |
| _gid | Google Analytics | Distinguish unique users (short-term) | 24 hours |
Note: Google Analytics data is anonymized and does not personally identify you. Learn more: Google Privacy Policy
HOA Cloud does not use:
We use browser local storage to:
Local storage persists until manually cleared by you or the application.
We use pixels (small invisible images) in:
Pixels help us understand email engagement and improve communication effectiveness.
Our servers automatically log:
Server logs are retained for 90 days and used for security monitoring and troubleshooting.
Keep you logged in securely, prevent unauthorized access, and protect against CSRF attacks.
Remember your property selection, sidebar preferences, and settings so you don't have to reconfigure every visit.
Cache data locally to reduce server requests and improve page load times.
Understand how features are used, identify pain points, and prioritize improvements.
When you first visit HOA Cloud, you'll see a cookie consent banner allowing you to:
You can change your preferences anytime by clicking the "Cookie Settings" link in the footer or re-opening the banner from your account settings.
You can also control cookies through your browser settings:
Warning: Blocking all cookies may prevent you from logging in and using core platform features. We recommend allowing essential cookies at minimum.
You can opt out of Google Analytics tracking by:
On mobile devices, you can limit tracking through:
Some features integrate with third-party services that may set their own cookies:
Google's Privacy Policy: https://policies.google.com/privacy
These services only set cookies when you actively use payment/banking features.
Cookie data is subject to our Privacy Policy. We implement strong security measures:
If you're in the European Economic Area (EEA) or UK:
Learn more in our Privacy Policy.
We may update this Cookie Policy to reflect changes in our cookie usage or legal requirements. Updates will be posted on this page with a new "Last Updated" date.
Material changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.
If you have questions about our use of cookies, contact us:
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